01
Who can apply to become a partner?
Anyone with a relevant network: travel and medical-tourism agencies, clinics and doctors, patient facilitators, marketing specialists, and individuals working on their own. Insurers, assistance companies and embassies work with us through dedicated arrangements.
02
Does it cost anything to join?
Nothing. There is no fee to apply and no fee to join. The marketing kit, training and your manager's time are our investment in the partnership.
03
How do I earn as a partner?
You are rewarded for the patients you bring. The amount depends on your model and the volume you send, and it is written into your partnership agreement before the first case, so there are no surprises later.
04
Which treatments can I offer my clients?
Everything the group treats: oncology, cardiology and heart surgery, orthopaedics and spine, neurology and neurosurgery, transplantation, IVF, check-ups, dental and aesthetic care and many more, in our accredited hospitals.
05
How soon will I hear back after applying?
Within about two business days. The partnerships team reads every application personally and comes back to set up a short introductory call.
06
What happens between applying and the first case?
We talk through your market and goals on the intro call, sign an agreement with clear terms, and then onboard you with the marketing kit, pricing, your contacts and training. Most partners send a first case within a few weeks.
07
I have no medical-tourism background. Is that a problem?
No. A strong network matters more than past experience. Webinars, guides and onboarding sessions bring you and your team up to speed on our hospitals and how a case moves.
08
Can I apply as an individual rather than a company?
Yes. Individuals and companies both apply through the same form. Which model fits you, and on what terms, is settled on the introductory call.
09
Which countries do you accept partners from?
Any country. Our current partners are spread across Europe, the Middle East, Africa and Asia. Just name the markets you cover in the form.
10
In which languages are my clients looked after?
In more than 30 languages. Coordinators and medical interpreters stay with your client from the first enquiry through treatment and follow-up back home.
11
What does referring a patient look like in practice?
You pass the case to your manager, specialists review the records, and you receive one written, all-inclusive quote to put in front of your client. From there you get updates at every step until the patient is home.
12
How fast are my cases evaluated?
Referred cases go to the front of the queue. A written plan with an itemised quote usually follows within 48 hours of complete records, and your manager tells you up front if a complex case needs longer.
13
Can I follow the status of a case?
Yes. Your manager keeps you updated throughout, and marketing partners also see how each lead and campaign is progressing.
14
What marketing material do I receive?
Brochures, visuals, videos and web content carrying both brands, adapted to your market and language, plus help with campaigns and landing pages.
15
Will my team be trained?
Yes. Before the first referral your team goes through webinars, guides and onboarding sessions on our hospitals, services and the way a case is handled.
16
Is an exclusive or regional arrangement possible?
It depends on the market and the volume you expect to bring. We discuss it openly when the agreement is drawn up.
17
How is patient data protected between us?
Carefully. Patient information travels encrypted, is used for nothing beyond that patient's care, and is handled under both KVKK and GDPR.
18
Who carries the medical responsibility?
Acıbadem's licensed physicians and hospitals, entirely. Your part is commercial and coordinative; you are never asked to handle clinical matters.
19
My client only wants a quote or a second opinion for now. Can I send that?
Yes, and it is a good place to start. For anyone you introduce we prepare, free of charge, either a treatment plan with a cost estimate or an independent second opinion. Your client decides what happens next.
20
How do I get started?
Fill in the application form below; it takes about two minutes. Or write to info@acibademinternational.com or call +90 535 876 04 89 at any hour, and the partnerships team will take it from there.